Body language reveals more about your feelings and meaning than your words. Dr Albert Mehrabian found that “the verbal component of a face-to-face conversation is less than 35% and that over 65% of communication is done non-verbally“. In another study, Michael Argyle, a social psychologist, found that non-verbal communication is 12.5 times more powerful in communicating interpersonal attitudes and feelings than verbal communication. Body language is typically subconscious, and can provide hints as to someone’s true emotions.
When facilitating a meeting, pay attention to body language – it might just tell you more than what’s actually being said.