Do you listen with an open mind…ready to hear every word said or do you already have your idea of what ought to be said and just hear what you want to hear?   Most of us don’t listen well.   Are you getting the full message if you only hear 50% of the conversation?  You might want to try some active listening skills…

…look at the speaker directly
…put aside distracting thoughts
…don’t mentally prepare a rebuttal
…avoid being distracted by environmental factors. e.g, side conversations
…”listen” to the speaker’s body language
…get rid of your personal filters, assumptions and beliefs
…don’t interrupt!